Refund policy

Return and Refund Policy

Terms of Service

By accessing and using nvlnnbot.shop, you agree to comply with these Terms of Service.

You agree not to misuse the website or engage in any unlawful activities.

All products are subject to availability. We reserve the right to modify product prices, descriptions, or discontinue products without prior notice.

We reserve the right to refuse or cancel orders if fraudulent or unauthorized activity is suspected.

These Terms shall be governed by applicable laws of the United States.

If you have any questions, please contact us at:

Email: info@nvlnnbot.shop

Return & Refund Policy

At nvlnnbot.shop, we strive to ensure every customer is satisfied with their purchase.

Returns

We accept returns within 30 days of the delivery date. Returned items must be unused, in their original condition, and include all original packaging.

Non-Returnable Items

The following items cannot be returned:

Personalized or customized products
Clearance or final sale items
Gift cards
Products damaged due to misuse

Refunds

Once your returned item is received and inspected, we will notify you of the approval status. Approved refunds will be processed to the original payment method within 5–10 business days.

Return Shipping

Customers are responsible for return shipping costs unless the product is defective or an incorrect item was received.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 7 days of delivery with photos of the issue.

For assistance, please contact:

Email: info@nvlnnbot.shop